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Customer Experience Consulting – Liquid CX
Customer Experience Consulting - Liquid CX
Customer Experience consulting that combines Social, Digital, Data, Marketing Automation & CRM to design experiences your customers will share
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Tag: CX Future

CRM chatbots

Relationship building with chatbots

18 April 2019 Simone Blakers

Over the next 10 years the rise of AI (Artificial Intelligence) is going to push the concept of customer relationship…

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Posted in: Chatbots Filed under: Chatbot, CRM, CX Future, CX Strategy
Chatbots will replace email

Why chatbots will replace email

13 December 2017 Simone Blakers

Chatbots – king of the customer experience channels? Hmmm, I think we would all agree that email has held that…

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Posted in: Chatbots Filed under: Chatbot, CX Future, Email

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